Frequently asked questions

Open Track Order, then enter your order number and the mobile number you used at checkout. No account is needed.

Zamboanga City only, to any barangay on the list at checkout. You can also pick your order up from us.

The fee shows at checkout once you pick your barangay. Orders from ₱3,000 up are delivered free.

Most orders in the city arrive the same day or the next. Farther barangays can take a little longer. The estimate shows at checkout.

Choose QR Ph at checkout. You get a QR code to scan with GCash, Maya or any bank app that supports QR Ph. Your order is confirmed as soon as the payment goes through.

Yes, in most barangays. We call to confirm before we send it out. A first cash on delivery order has a maximum amount, which shows at checkout.

Yes. Every bottle is sourced from the U.A.E. and arrives sealed. We do not sell refills or copies.

Perfume is a personal item, so we only take returns for a damaged or wrong item. Message us within 24 hours of delivery with a photo and we will make it right.